Sustained growth in business in first-quarter 2022

Olivier Mobile

''

This first-quarter performance holds a great deal of promise.

Olivier Rigaudy, Deputy CEO and Group CFO

Three questions for Olivier Rigaudy, Deputy CEO and Group CFO:

This first-quarter performance holds a great deal of promise for another year of growth. Despite particularly high prior-year comparatives and an economic environment disrupted by the crisis in Ukraine, we delivered sustained like-for-like revenue growth of +6.5%, and of +11.1% before the expected decline in revenue from the Covid support contracts.

Quarterly revenue was lifted by robust business development, particularly in the Ibero-LATAM region and in India, in a rapidly transforming, fast-growing market. The particularly strong like-for-like growth during the quarter reflected the very robust sales momentum in the Core Services & D.I.B.S. activities, driven by accelerating market digitalization, particularly in the social media ecosystem, and a recovery in certain sectors that had suffered during the health crisis, such as hospitality and online travel. Specialized Services revenue also rose sharply over the period, led by strong growth in the TLScontact visa application management business, which benefited from highly favorable prior-year comparatives and the steady upturn in its business volumes.

The recent strategic acquisitions of Health Advocate and Senture in the United States also made a significant contribution to the Group’s expansion during the quarter.

Based on this encouraging first quarter, and despite an increasingly destabilized global context, we can confirm our full-year guidance, with in particular a like-for-like increase in revenue of more than +5%, and of more than +10% excluding the impact of Covid support contracts. We also remain committed to pursuing targeted acquisitions to strengthen our high value-added businesses.

Key figures

First-quarter 2022 revenue:

like-for-like*, excluding the impact of Covid support contracts

 

like-for-like*

* At constant exchange rates and scope of consolidation

Key figures

First-quarter 2022 revenue:

like-for-like*, excluding the impact of Covid support contracts

 

like-for-like*

* At constant exchange rates and scope of consolidation

First-quarter 2022 revenue by activity (€m)

GMT Chart01 June2022 Horizontal

Full-year 2022 objectives confirmed

GMT Logoeuronext June2022

Teleperformance enters the new Euronext Tech Leaders index

This new index brings together 100+ high-growth and leading companies selected in the broad European tech ecosystem composed of 700+ tech companies listed on Euronext markets. It aims at strengthening the visibility of the European tech sector.

Teleperformance share price performance (in €)*

from January 1, 2020
GMT Chart01 June2022