Unleash the power of AI
Elevate business performance through Generative AI
Our capabilities
NLP/NLU (text and audio)
- Audio and text transcriptions and translations
- OCR and document transcription
- Text intent training
- Text sentiment training
- ASR training
Computer Vision (image, video, GIFs, 3D point cloud)
- Bounding box annotations
- Polygon annotations
- Semantic segmentation
- Line and spline annotations
- Cuboid annotations for 2D images and videos
- Point cloud animations for 3D images such as Lidar
- Data triaging
- Data classification
- Data cleansing
- Data normalization
- Data cataloging
- Data bias monitoring
- ASR intent training for IVAs/voice assistants
- Text intent training for chatbots
- Audio/text transcriptions and translations
- Audio/text sentiment training
Automate content generation to deliver life-like customer conversations, ensure response consistency, and use machine learning to continuously improve accuracy.
Introducing TP GenAI
Harness the power of Generative AI
Teleperformance clients are already seeing real results
Technology that empowers people
Better equip customer support teams by automating response recommendations
Apply Generative AI to:
Increase response consistency, accuracy, and scale exponentially
Accelerate inquiry or issue resolution
Interpret or convert across languages, formats, or channels
Improve employee performance and productivity
Teleperformance Wins 2024 Global Company of the Year for AI-Driven Agent Engagement Excellence
Teleperformance earns Frost & Sullivan's prestigious 2024 Global Company of the Year Award, recognizing its innovative integration of AI technologies that elevate agent engagement and set new benchmarks in the customer experience industry. With a unique blend of high-tech solutions and empathetic leadership, Teleperformance optimizes employee interactions across the customer journey, receiving high acclaim for its progressive workplace culture and commitment to digital transformation.
Meet StoryfAI
Communicate in any language
Automate data labeling at scale
Over 4K global AI operations experts speaking multiple languages and dialects
With a knowledge of multiple industry domains
AI operations in data labeling, data governance, data classification, and more
The role of AI in customer service
PEAK Matrix Assessment 2023
A trusted partner in security
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See how proven practices and process standards can improve your business results
Contact us today to speak with an AI operations expert.